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After the last Windows update, my Window operating system…

Customer Question
After the last Windows...

After the last Windows update, my Window operating system stop to work, i can't put my computers on previous versions, backup, or to do anything

Technician's Assistant: When did you last update your software?

Couple days ago

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I installed the last update 1803. After, when computer restarted on the blue screen ask the keyboard setup, after chose an option and after it's keyboard setup is coming back

Submitted: 2 months ago.Category: Computer
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Customer reply replied 2 months ago
i found explanation regarding this problems from Yahoo news article from Avast antivirus software with detailed information, but no any solutions.
Answered in 4 hours by:
5/27/2018
Tech Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago
Harry
Harry, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,829
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 2 months ago
thanks, ***** ***** already
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