Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My wifion phone frozen can't remember password. My phone…

Customer Question
My wifion phone frozen...

My wifion phone frozen can't remember password

Technician's Assistant: When were you last able to use your phone?

My phone works i just can't turn wifi on it can't remember password

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

No where do i get that help

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I went to apple store today yhey said it was my internet carrier I need to contact

Submitted: 2 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 hour by:
5/27/2018
Tech Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago
Harry
Harry, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Computer Question
Customer reply replied 2 months ago
my wifi is still locked on phone don't know password
Tech Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago

Do you need help with your Wi-Fi password?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I can't login. Apple TV ligin. I don't remember. Probably 2
I can't login. JA: What exactly are you having trouble accessing? Customer: Apple TV ligin JA: When did you last change your password ***** Apple ID? Customer: I don't remember. Probably 2 eeks ago JA… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
I have an iphone 5s. Is it eligible for wifi phone service?
I have an iphone 5s. Is it eligible for wifi phone service? … read more
Cabletech
Cabletech
High School or GED
144 satisfied customers
I can't remember my password. Hewlett Packard desk top.
I can't remember my password JA: What device or product does this involve? Customer: Hewlett Packard desk top JA: What HP model do you have? And the Operating System (OS)? Customer: 251-a123w JA: How … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,074 satisfied customers
Phone doesn't work outside the home. IPhone 7- 1 week. Tried
1 week. Tried taking out the SIM card and putting it back in a rebooting it … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,308 satisfied customers
I have "No Service" showing at the top of my I Phone. IOS?
I have "No Service" showing at the top of my I Phone. … read more
Cabletech
Cabletech
High School or GED
144 satisfied customers
My phone keeps dropping my data network. I've gone to the
My phone keeps dropping my data network. I've gone to the AT&T store. They changed my SIM card and it didn't work then I went to the Apple store. The guy just adjusted some settings and it worked!! Ho… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
Ranferred service to another phone not able to transfer
ranferred service to another phone not able to transfer photos nor contacts because i do not remember my password ***** my service is off on my iphone … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,308 satisfied customers
I have my mother's phone and she has ignored all the updates
I have my mother's phone and she has ignored all the updates sent to her. I got her phone on my wifi to update and she can't remember her apple username or password, so basically she can't use her pho… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I took my iPhone 7 to the Lehigh Valley Mall Store in PA to
Hi, I took my iPhone 7 to the Lehigh Valley Mall Store in PA to get a new battery. They took my phone and said to come back later to retrieve it. They DID NOT ask me if it was backed up. When I came b… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I was supposed to receive either a text or phone call from
I was supposed to receive either a text or phone call from account recovery yesterday at 5:30 PM pacific time to reset my apple account password. my phone was stolen 12-11-17 and I received my replace… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My iPad suddenly ask me to sign up again for Face Time - I
My iPad suddenly ask me to sign up again for Face Time - I used Apple ID & Pass Word that I just verified works with App Store - but does not seem to work & when they send email verification code it s… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I've had a new Internet service with frontier communications
Hello, I've had a new Internet service with frontier communications for about five days and everything was smooth until this morning it kept dropping the Wi-Fi and saying that it was not secure and I … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,074 satisfied customers
I got a new iPhone SE yesterday and I tried to set it up
Hello, I got a new iPhone SE yesterday and I tried to set it up today but I could not remember my Apple iCloud password ***** username and iCloud has always eluded me. I could also not remember the ne… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My son has an iPhone and he can't remember his sign on
My son has an iPhone and he can't remember his sign on password … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
Yesterday I did the reset and the back up to iCloud
Yesterday I did the reset and the back up to iCloud or at least I thought I did and now everything is very slow especially just answer takes almost a couple minutes. Now I should feel secure because t… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
Today, ATT tech changed my U-verse internet service to get
Today, ATT tech changed my U-verse internet service to get higher speed (from 24 to 45). I have wifi, two apple computers and a H-P printer/scanner/fax and Apple Airport. He gave me a new wifi network… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have an apple 4 I phone and an internet account with bellsouth
I have an apple 4 I phone and an internet account with bellsouth ([email protected]). My I phone is sending me a message to contact you for as no password XXXXX for "yahoo!" and go to mail account sett… read more
Techie_Ben
Techie_Ben
Software Engineer
Master\u0027s Degree
1,444 satisfied customers
Hello. I am in California and have a verizon phone plan and
Hello. I am in California and have a verizon phone plan and was told by verizon that I cannot Skype. That my phone system isn't compatible for this wi-fi connection. Is this true? If not, do you know … read more
Chris Kluka
Chris Kluka
Vocational, Technical or Trade Scho
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x