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I need seven numbers to get in for my microsoft account i…

Customer Question
I need seven numbers...

I need seven numbers to get in for my microsoft account i get

Technician's Assistant: What device or product does this involve?

I need seven numbers to get in to my microsoft account

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

I donot know the model i get only four numbers

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

About threedays i cannot do any thing because i keep getting four numbers and i need seven numbers

Submitted: 23 days ago.Category: Computer
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Answered in 16 minutes by:
5/27/2018
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 23 days ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,808
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your email. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 23 days ago

How did you try to recover that account and where are you getting 4 numbers sent to?

There are 3 questions here. Please reply to all.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.
Or a ipad/iphone/tablet/android etc?

What email are you trying to get back?

How do you usually access your email? Email client such as windows live, (built in email app

on the computer itself that looks like an envelope) Thunderbird? Using a regular browser such

as Firefox/Internet Explorer/Chrome etc?

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Customer reply replied 20 days ago
as of this date i want to cancel thismy computor is working good,i paid 5.00dollars. 05-30-18--thanks---
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 20 days ago

No problem. I am a tech, so i cannot see that side of your account.

You can go here for a refund or call customer service if you decide to discontinue.

http://ww2.justanswer.com/help/how-can-i-request-refund-0

customer service:
US / Canada 1-***-***-****
Available 6am to 9pm PST

If you decide that you want to continue after you 'compare' tech support costs/ease of access or feel you need to continue here, just reply with the answers previously asked.

Have a great day!
Franklin

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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