Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I am getting colored lines flashing sometimes spinning on my…

Customer Question
I am getting colored...

I am getting colored lines flashing sometimes spinning on my Viking pro 10

Technician's Assistant: How long has this been going on with your Viking Pro? What have you tried so far?

It started 2 days ago just bonce in awhile. I hit reset once. but over the last 2 days its got worse

Submitted: 2 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support + Live Video Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 3 hours by:
5/27/2018
Tech Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago
Harry
Harry, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,842
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Computer Question
Customer reply replied 2 months ago
I still need help
Customer reply replied 2 months ago
cant afford that, can you still help?
Tech Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago

How old is the tablet?

Ask Your Own Computer Question
Customer reply replied 2 months ago
about 3 weeks
Tech Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago

Unfortunately, the error that you are experiencing is an internal failure which would require repair/replacement

The good news is that it is under warranty and it can be returned.

Ask Your Own Computer Question
Customer reply replied 2 months ago
where do I return it to?
Customer reply replied 2 months ago
I bought it at Walmart they told me they needed authorization from you guys for me to return there
Tech Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago

I am not sure what you mean by "you guys" -- We are a 3rd party technical support site

Ask Your Own Computer Question
Customer reply replied 2 months ago
what I'm asking is where and how do I return/replace this unit?
Tech Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago

You will need to call RCA for warranty repair

Please call(###) ###-####/p>

Ask Your Own Computer Question
Customer reply replied 2 months ago
thankyou!
Tech Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago

You're welcome!

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Harry Your Own Question
Harry
Harry
Harry, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,842
2,842 Satisfied Customers
Experience: IT at Justanswer

Harry is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Iwant 2 restore file history. Leveno yogo. I tried 2 retrive
i tried 2 retrive fle history but it say it is closed … read more
Harry
Harry
Computer Hardware Engineer
2,842 satisfied customers
WD flashing on dock won't stop. Mac not responding. HELP!
WD flashing on dock won't stop. Mac not responding. HELP! … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
89 satisfied customers
I have a Tracfone cellphone It says ZTE on the back. I don't
Hi, my name is***** have a Tracfone cellphone It says ZTE on the back. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
10 viking 11 tablette. Rct6603w47. How do i change pin
10 viking 11 tablette JA: Can you guesstimate how old your Viking is? And just to clarify, what's the exact model? Customer: rct6603w47 JA: Do you plan on doing the work yourself? Customer: how do i c… read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
I have recently changed from SIM Card to your 1G $10 plan. I
I have recently changed from SIM Card to your 1G $10 plan. I still have plenty of credit but cannot use my phone as it tells me EMERGENCY CALLS ONLY. What do I need to turn on or off to make it work. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I got new chrome want to know if everything on old chrome is
I got new chrome want to know if everything on old chrome is gone forever had two days of googled information on it… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
Lenovo laptop yoga 710 wont turn on. Windows. This happened
Lenovo laptop yoga 710 wont turn on JA: What Operating System (OS) are you running on your Lenovo laptop? Customer: windows JA: Have you tried rebooting from a DVD or flash drive? Customer: no JA: Any… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I can't change my email password because i can't get into my
I can't change my email password ***** i can't get into my phone. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My computer recognizes the Linksys router but does NOT
my computer recognizes the Linksys router but does NOT connect. It tells me signal strength is excellent … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
Second opinion] failed to initialize speed disk engine,
Second opinion] failed to initialize speed disk engine … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I subscribe to New York Times and see icons for issues up
I subscribe to New York Times and see icons for issues up through yesterday, but none for today. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
T register on my google account. I also Amon newbd vices.
T register on my google account JA: Have you contacted anyone about your account? Customer: No JA: Have you installed any updates recently? Customer: Yes I also Amon newbd vices JA: Anything else you … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I lost pandora a time ago for some reason. now i am wanting
i lost pandora a long time ago for some reason. now i am wanting it also on my itelephone don't know how to do it am 80 yrs old and not savy on either can you help me without me trying to follow a bun… read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
Microsoft edge and also solitaire collection just stopped
Microsoft edge and also solitaire collection just stopped working. When I start edge it flashes the screen and immediately shuts down. When I start solitaire the initial sdcreen coems up and then it t… read more
Cody
Cody
Computer Science
2,457 satisfied customers
I downloaded a mod 5 but cant get it to work its a lspdfr
I downloaded a mod for gta 5 but cant get it to work its a lspdfr mod rage hook says game is corrupt… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I have WP12. Under Format the function that changes the
I have WP12. Under Format the function that changes the space between lines, called "line" has disappeared. Under view the information that you can bring up at the bottom of your page that shows "bold… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Sorry I understand I have to pay but Paypal ask me to pay when
Sorry I understand I have to pay but Paypal ask me to pay when I have not received the service yet. Christina… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I am having trouble with hidden programs that are not letting
I am having trouble with hidden programs that are not letting me into my web sites. There is a circle spinning next to my arrow.… read more
James K.
James K.
Managing Director
283 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x