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It's not my computer. It's my voicemail password. I've had…

Customer Question
It's not my computer...

It's not my computer. It's my voicemail password. I've had the same password ***** years and now it does't work

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

It's not my computer. It's my cell phone.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Don't know it's an old flip phone. Has LG on back

Technician's Assistant: How long has this been going on with your LG phone? What have you tried so far?

I've been trying to fix off and on for a couple of days. Have gone on line. to reg. to change password ***** don't get the password

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Yes. I'm an old lady who is nor much of a tec. So make it simple or maybe I should go to one of your stores. This thing is making me nuts

Submitted: 2 months ago.Category: Computer
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Answered in 5 hours by:
5/27/2018
Tech Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago
Harry
Harry, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,827
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Tech Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago

Is this for a cell phone or a home phone?

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Customer reply replied 2 months ago
ok
Customer reply replied 2 months ago
cancell
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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