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I have been trying to sigh in Skype too many times and I'm…

Customer Question
I have been trying...

I have been trying to sigh in Skype too many times and I'm locked out, could you please advice how to unlock

Technician's Assistant: When did you last update Skype?

Today

Technician's Assistant: What have you tried so far with your Skype?

To update and to reset password.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

We just need skype to work so we can keep in touch with our parents back home.

Submitted: 2 months ago.Category: Computer
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Answered in 7 hours by:
5/27/2018
Tech Support Specialist: Pete, Computer Engineer replied 2 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,603
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 2 months ago

Try signing in to Skype, then click on the Fix my Account link.

If you are still having difficulty after trying this, please let me know the exact lock message that you are getting.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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