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I am still trying to change my apple password, and

Customer Question
Pearl, I am still...

Pearl, I am still trying to change my apple password, and understand charge of $36 has already been charged to my American Express account with no results HELP

Technician's Assistant: When did you last change your password ***** Apple ID?

About two months ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I will try again, but how about the am ex. Charge?

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I guess not

Submitted: 2 months ago.Category: Computer
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Answered in 1 hour by:
5/27/2018
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 2 months ago
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 2 months ago

I understand your concern you can reset your Apple Password ***** clicking this link https://iforgot.apple.com/password/verify/appleid and then provide your Apple ID and click continue and then follow onscreen instructions in order to reset the password.Let me know if it works for you.

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