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I'm the problem with my computer. I am not abwe to sign in…

Customer Question
I'm the problem with...

I'm the problem with my computer. I am not abwe to sign in to my aol address, am in the process of housebreaking a second computer, need step by step instuctions to get through Yahoo to aol. Can you give me the steps to take?

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

Not presently, no.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Notright now, no.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes, I have extreme visual challenges and am therefore slow in typing my responses.

Submitted: 2 months ago.Category: Computer
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Answered in 5 hours by:
5/27/2018
Tech Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago
Harry
Harry, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,829
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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