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Hi there, is this...

Hi there, is this Google, just want to be sure I am talking to someone at google

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I have just a simple question.....the owner of the laptop had died and the Court appointed Representative has the Attorney Papers and Death Certificate....we are trying to get to his gmail but we do not know the password

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Not at this time

Submitted: 2 months ago.Category: Computer
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Answered in 4 minutes by:
5/26/2018
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 2 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,295
Experience: Networks & Security Engineer
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Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 2 months ago

I'm sorry about the issue, please click on the link below and follow the onscreen instructions :

https://support.google.com/accounts/troubleshooter/6357590?hl=en

Let me know if you need further assistance

Thank you

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 2 months ago

Do you still need help please?

Note : Please feel free to ignore the offers for Additional Services. They are automatically sent by the website.

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