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I can’t connect to wifi on my ipad. Non are blinking. Pwr,

Customer Question
I can’t connect to...

I can’t connect to wifi on my ipad

Technician's Assistant: Does your network appear in the Wi-Fi list on your iPad?

Yes

Technician's Assistant: Which lights are solid and which are blinking on your router?

Non are blinking. Pwr, data 1,ntwk,mgmt are solid

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I reset something but don’t remember what

Submitted: 2 months ago.Category: Computer
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Answered in 5 minutes by:
5/26/2018
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,198
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?

What is the make / model of your Internet modem/router device?
Please reply at the box below. Thank you.

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Customer reply replied 2 months ago
Alcatel-Lucent
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 2 months ago

Is there any error or message when trying to connect your iPad to your Wi-Fi / wireless network name?

Do you have a laptop / wireless computer that is currently connected via wireless? If yes, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please reply at the box below. Thank you.

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