Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I can't find Microsoft word, Can you help me? Don't know…

Customer Question
I can't find Microsoft...

I can't find Microsoft word, Can you help me?

Technician's Assistant: When did you last update Word?

Don't know that I have ever updated it.

Technician's Assistant: What have you tried so far with your Word?

Looked at menu trying to find where it is listed so I can find it. No luck

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No I just need to find it so I can use it.

Submitted: 2 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
5/26/2018
Tech Support Specialist: Byron, Computer Support Specialist replied 2 months ago
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,402
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi. My name is ***** ***** I will be assisting you tonight.

Ask Your Own Computer Question
Tech Support Specialist: Byron, Computer Support Specialist replied 2 months ago

Are you using Word on a Windows or a Mac computer?

Ask Your Own Computer Question
Customer reply replied 2 months ago
no on Dell Windows 10
Tech Support Specialist: Byron, Computer Support Specialist replied 2 months ago

Thank you. We need to verify that Word is still installed on your machine.

To do that, on your keyboard, hold down the Windows logo key to the left of the spacebar and press R.

The Run box will open.

In the text area, type: winword.exe and click OK.

If Word is still installed on the computer, when you click OK, the program will open.

Let me know the result please.

Ask Your Own Computer Question
Tech Support Specialist: Byron, Computer Support Specialist replied 2 months ago

Hi. Were you able to get Word to open up?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
We are trying to reset our Microsoft word password we don't
we are trying to reset our Microsoft word password ***** don't use it often and don't ever remember setting one up but we need it now to download a Avery address labels software … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I HAVE BEEN PAYING 6.99 MONTHLY FOR MICROSOFT STUDENT AND
I HAVE BEEN PAYING 6.99 MONTHLY FOR MICROSOFT STUDENT AND HOME BUT CANNOT FIND IT ON MY COMPUTER. WHAT HAPPENED? I WENT TO USE THE EXCEL YESTERDAY AND IT WS NOT THERE. I HAVE A SIGN IN CODE(###) ###-#… read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
I send cards to everyone in our church (Birthdays and anniversaries)
I send cards to everyone in our church (Birthdays and anniversaries) In our old computer, I printed a data base for the whole year by month (over 600) with the information needed. As the people are co… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
When working in Word I get a box stating it is trying to run
When working in Word I get a box stating it is trying to run macros and I don't know what it is talking about and when I try to follow their directions to stop it I can't. I just want everything back … read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
In Word, how do I lock or freeze the numbers in a numbered
In Word, how do I lock or freeze the numbers in a numbered list? Frequently I have a long chapter list for a document (100 or more chapters), and I want to move the chapters around, trying to organize… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Microsoft program are always trying to do me a favor, highlighting
Microsoft program are always trying to do me a favor, highlighting whole words when I only want to highlight a few letters, putting a text formatting box right in the way when I am editing a WORD docu… read more
Route Ranger
Route Ranger
Chief Information Security Officer
Vocational, Technical or Trade Scho
140 satisfied customers
I installed Microsoft Office 2010 successfully the second try.
I installed Microsoft Office 2010 successfully the second try. It said I just needed to reboot the computer to install it. I did that and now I can't find anything. I did find a place where I can unin… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
July 30, 2010 - afternoon - CANNOT open documents saved in
July 30, 2010 - afternoon - CANNOT open documents saved in Microsoft Word (Word 2008 for MAc, version 12.2.5) - can't get result from following the "instructions" from Word program popup message when … read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
I really dont what is going on with this computer at all, it
I really dont what is going on with this computer at all, it is currently running windows XP, but I cant even find a basic word document??? Tried seraches, all sorts of scans. How can u tell if its th… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I am really stressed and wonder if you can help. I downloaded
I am really stressed and wonder if you can help. I downloaded a word doc from my google account. Made significant edits to the document, thought I had it saved, and can't find it anywhere. It isn't in… read more
Renju
Renju
Bachelor's Degree
394 satisfied customers
need to recover saved document lost when windows shut
need to recover "saved document" lost when windows shut down computer to update when came back on document blank… read more
online_help
online_help
Master's Degree
806 satisfied customers
just bought a new laptop, need to load Office Standard Update
just bought a new laptop, need to load Office Standard Update but I've long lost my Office 2003 cd so I can't load the update. What can I do now short of buying the full version… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
i have a very old version of WORD--2000. I can not open any
i have a very old version of WORD--2000. I can not open any of my WORD documents. Can see the files but not open. Receive an error message that "Microsoft has encountered a problem and has to close.."… read more
sqr_root
sqr_root
Information Technology Manager
Bachelor's Degree
81 satisfied customers
I have lost my Standard Tool Bar, both on Yahoo Email and on
I have lost my Standard Tool Bar, both on Yahoo Email and on Microsoft Word. How can I get it back? [email protected]… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Help doesnt work on word 2007 It come on when click ,
Help doesn't work on word 2007 It come on when click ?, but won't answer question, check major catagoris ? sub catafories come up but when check on them nothing happens. Bobby [email protected]… read more
John
John
Network Manager
Master\u0027s Degree
258 satisfied customers
Cant get into my Documents -- they appear to be locked. When
Can't get into my Documents -- they appear to be locked. When I click on it shows preparing to install for a few seconds and then returns to the Document name. Also I can't start any new Document. Ple… read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor\u0027s Degree
755 satisfied customers
I have 2 problems. Ill do one at a time. When I open a new
I have 2 problems. I'll do one at a time. When I open a new (blank)Word document and try to type in something, I get only the bottom half of the letters. The only way I can do a new document is by pul… read more
the prof
the prof
computing consultant
Master's Degree
160 satisfied customers
I have a dell computer with Windows XP. In the past I was ...
I have a dell computer with Windows XP. In the past I was able to print full pages of 30 address labels using Word Perfect 12. Having not used the computer for about 5 months, I tried to do this task … read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x