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Just got a new surface pro, and I'd like to buy and download…

Customer Question
Just got a new...

Just got a new surface pro, and I'd like to buy and download office 365, I already have an account that I use at my office. Can I purchase an additional license?

Technician's Assistant: How long has this been going on with your Surface Pro? What have you tried so far?

I just got it and opened it a couple minutes ago

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No that's it. Thanks

Submitted: 2 months ago.Category: Computer
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Answered in 1 minute by:
5/25/2018
Tech Support Specialist: Dustin, Computer Support Specialist replied 2 months ago
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,274
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Tech Support Specialist: Dustin, Computer Support Specialist replied 2 months ago

The account you use at your office, it should have multiple seats, or as long as you know your microsoft account login that you use with the 365 subscription at your office, you can install that subscription again without having to pay.

So lets focus on that to try and save you money. Are you at your office now, or do you know the microsoft account you use there?

I'll be waiting for your reply, thank you.

Dustin S.
Senior Technician and Former 31F1P ( Network Switching Systems Operator / Maintainer)

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Customer reply replied 2 months ago
i'm not at my office but I know my office 365 log in.
Tech Support Specialist: Dustin, Computer Support Specialist replied 2 months ago

Perfect.

Follow these steps from your home computer, to install office using your office 365 login.

https://support.office.com/en-us/article/download-and-install-or-reinstall-office-365-or-office-2016-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658

If it wont let you install it / you dont have enough seats, it will offer you the chance to upgrade the subscription / add seats. If you get stuck or run into any issues with the install or anything else let me know and I will assist you further as needed.

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,274
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Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller

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