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I have been hacked been hacked several times I don't know…

Hi. I have been...

Hi. I have been hacked been hacked several times I don't know how many emails Gmail I have created someone has my identity and they are able to get into my new phones as soon as I purchase them I have lost $3,000 worth of electronics over this please help me it's Cambridge analytica I was targeted by the it was targeted by the opposition do 2 my political party I am not crazy but I am tired of looking at my security settings just another next morning that I did not access Google Docs on May21 finding an Untitled document only accessible offline then go into my search history and realizing that my phone was activated on May 21st 1:30 in the morning without my authorization and now I don't have any access to Facebook old Gmail's phone numbers contacts photos history or my life please help me start put these pieces together so I could shut down my name for good

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Let me see Android 7.0

Technician's Assistant: When did you last update your Facebook?

It was I don't have phone anymore I noticed things changing Feb 2018 and Samsung March or April

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I need to get a secure computer vbecause this one is already compromised can't sign in

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Answered in 3 minutes by:
5/25/2018
Ameen Khan
Ameen Khan, Computer Technician
Category: Computer
Satisfied Customers: 756
Experience: IT Specialist
Verified

Hello, my name is ***** ***** I look forward to helping you today! I am reviewing your question, will be back with an answer momentarily

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I am sorry to hear about this, I have a few follow up questions first, Is the hack in question with your gmail account? are you able to sign in though to this email? do you have this email setup on your phone by any chance.

Ameen Khan
Ameen Khan, Computer Technician
Category: Computer
Satisfied Customers: 756
Experience: IT Specialist
Verified
Ameen Khan and 87 other Computer Specialists are ready to help you
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Customer reply replied 2 months ago
I have not tried since my tablet and phone number were remotely accessed and account was copied. I know when I would log off and try to. Log in it said password ***** so I started Dating them with a time and sure enough the pattern was 2 step didn't work it was intercepted

I see, okay, lets start a remote session and start investigating whats going on.

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Please use this link to start: https://www.fastsupport.com/577843909

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Customer reply replied 2 months ago
I will need to get a computer to access. Acct this phone May be compromised could you see that in a remote session
Customer reply replied 2 months ago
i was paying for a remote link but got concerned if i should be still use the compromised phone are you able to clean it up
Customer reply replied 2 months ago
i am actually on a laptop in my gmail not the one that I WANT RECOVERED

Okay, we are remote connected. I am helping you. Thanks

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Customer reply replied 2 months ago
I was unable to get my phone number back it was sold. I have now found several gmail created in my name I will be gone today. But I can start working on this tomorrow if nothing else close out the gmail accounts.

You can certainly use on of your other gmail accounts.

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Customer reply replied 2 months ago
Can I still import photos, factory reset S 7 phone or I could possibly have photos backed up on SD CARD need to find old phone. I don't want numerous gmail accounts out there it would be helpful to consolidate the account ( FACEBOOK, TWITTER)
Customer reply replied 2 months ago
What about importing photos I am not concerned about contacts. I am concerned so many accounts open not sure how to close them Facebook and Twitter were opened in the missyks24 gmail
Customer reply replied 2 months ago
I wasn't ABLE to import photos and contacts

Move them to SD card or your pc would be better. User Samsung Smart switch - https://www.samsung.com/us/support/owners/app/smart-switch

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Customer reply replied 2 months ago
Ok if they are old phone still looking. How can I delete the gmail accounts I have several because mine kept getting compromised. I have an appt. So I will see which ones I created get back in touch with you. Tomorrow 5/30/18

Settings, accounts, then remove account

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Customer reply replied 2 months ago
I have been working to get phone operating again. ( We left it with calling carrier. My number was sold. No longer available how can I verify who I am to I need too close several accounts latest news on a public setting I just want to get rid of it keep one email or Gmail for some business purposes I am on my phone now but not the one that has the other information

You can leave the accounts like that , they will expire and be deactivated

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Customer reply replied 2 months ago
FACEBOOK gave all devices our information public
Customer reply replied 2 months ago
I don't have IPHONE

No need to worry, the information will be retained in the accounts

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Customer reply replied 2 months ago
I tried needed old phone to verify the number isn't available
Customer reply replied 2 months ago
I wasn't able to be verified so Facebook gone and main gmail Missyks24

Facebook, you can reset by going to https://www.facebook.com/login/identify

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Customer reply replied 2 months ago
Ready to access

ok

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Customer reply replied 2 months ago
FACEBOOK does recognize
Customer reply replied 2 months ago
that link doesnt recognize me same problem as original gmail you said the old phone is the key callled carrier not available anymore. So you just deactivate gmail accounts except the one currently using. Without missyks24 I cant do my business order Amazon etc. need alternate way to verify me. I am really tired of being the victim. ( Hackers stole it all.
Customer reply replied 2 months ago
sign in remote and lets figure this out

Okay, here is the support link: https://www.fastsupport.com/545797989
Please click and follow prompts

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Customer reply replied 2 months ago
I want my money back because GOOGLE can't verify me so I did not. My answer. I explained my old phone was compromised FACEBOOK - GMAILS can't be used who knows where my stuff is

okay

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Customer reply replied 2 months ago
I. Have tried 50 times with all accounts
Customer reply replied 2 months ago
GOOGLE doesn't verify my phone was wiped clean phone number is ***** and unfortunately I don't have the 8 codes I have been dealing with this since February
Customer reply replied 2 months ago
Looking for 8 codes

I found another option for you to contact Google directly with this concern.

You can call Google support at: 1(###) ###-####/p>

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Customer reply replied 2 months ago
Iout of the 8v I usually keep everything am going through files. Thank you for the number.

Trying my best to help you out. YOu're welcome

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Customer reply replied 2 months ago
I will call The hours to speak with someone
Customer reply replied 2 months ago
Thank you that is what I needed I hope it will get resolved. Thank you even when I was so angry.

I hope so too, No problem, i understand your concern. Best of luck with everything!

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Customer reply replied 2 months ago
Thanks

:)

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Customer reply replied 2 months ago
CANNOT GET GOOGLE RECOVERY JOHN B ENDED CHAT BEFORE I COULD SEND MY REQUEST
Customer reply replied 2 months ago
I tried to reach you I will try one more time but everybody says Google cannot verify me I do not have a phone I was hacked in February Facebook and Original gmail
Customer reply replied 2 months ago
I need Google to fix this now
I have tried 50 thousand ways to people to recover original Gmail Missy Missy ksee24 at gmail.com it is connected to business Amazon any other things I have lost everything that I have ever invested in my lifetime I am out like $3,000 if anybody cares I want my money back I want my money back I want my money back
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