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Computer OK. Its my TV steaming that requires I sign in

Customer Question
Computer OK. Its my...

Computer OK. Its my TV steaming that requires I sign in every time.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Sony xbr55x850d. bought 7-14-16

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No problem with iheart, utube,etc

Technician's Assistant: How long has this been an issue with your XBR55X850D? What happened right before this?

I did not use pandora for about a year. had new email because Verizon no longer served me. that's when I had trouble with pandora. would not take my new email

Submitted: 2 months ago.Category: Computer
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Answered in 2 minutes by:
5/25/2018
Tech Support Specialist: Nathan, Systems Manager replied 2 months ago
Nathan
Nathan, Systems Manager
Category: Computer
Satisfied Customers: 31,334
Experience: Own/operate computer networking/IT company.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

So the issue is only with pandora specifically?

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Tech Support Specialist: Nathan, Systems Manager replied 2 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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