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I can only start windows in safe mode I have a full service…

Customer Question
I can only start...

I can only start windows in safe mode I have a full service plan

Technician's Assistant: What's the brand and model of your computer? And the version of Windows?

Lenovo X1 Carbon Think Pad

Technician's Assistant: What version of Windows are you running on your X1?

10

Technician's Assistant: What have you tried so far with your X1? Have you installed any updates recently?

Yes there was an update two days ago

Submitted: 2 months ago.Category: Computer
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Answered in 17 minutes by:
5/25/2018
Tech Support Specialist: Dan, Computer Support Specialist replied 2 months ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,599
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Have you powered off then restarted to see if it is still starting in safe mode?

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Tech Support Specialist: Dan, Computer Support Specialist replied 2 months ago

Please let me know if you require further assistance.

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Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,599
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Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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