Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I think i have been hacked. Hp not at lap top. Dont know at…

Customer Question
I think i have...

I think i have been hacked

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hp not at lap top

Technician's Assistant: What's the model and Operating System (OS) of your HP?

Dont know at work

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

Had a problem last year and company fixed problem they contacted me today and through veiw finder stating they are sending a re fund they have taken money out of my account transfer said western union

Submitted: 2 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
5/25/2018
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 2 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,012
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer premium service, thank you for utilizing this.
I will be assisting you to fix the issue you are having.
can you explain me a bit more about this
What exactly are you having trouble with?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
How do I send confirmation of my transaction with Western
How do I send confirmation of my transaction with Western Union to paypal? … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
My computer is ok but on Thursday of last week I got a call
my computer is ok but on Thursday of last week I got a call from the anti-virus company that I was receiving protection from and they wanted to refund 149 dollars I had paid last year some excuse that… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
My computer was hacked and i need to take it some where to
my computer was hacked and i need to take it some where to get cleaned can i have my account transferred to my lap top that i am using now. till i get my other computer fixed … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
Im trying to speak to someone about setting up an account so
im trying to speak to someone about setting up an account so i can transfer money to my account and send it western union to the the party of concern. my # is(###) ###-#### would someone please contac… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I'm having trouble signing up Planet. Every time I
I'm having trouble signing up Planet. Every time I try I get an answer that says my debit card is denied. There is money in the Bank. Am I being blackballed? Earl Pfeiffer 10502 Tarpon Springs Road Od… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I would like to know if you have had any problems with Gabriel
I would like to know if you have had any problems with Gabriel Peter Bassey as a receiver of funds for private money lending?… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Internet was off on Tuesday last.I had a call from a call centre
Internet was off on Tuesday last.I had a call from a call centre to say microsoft would fix my computer crash,I was suspicious when I was asked to pay 199 pounds for 1 year or 300 pounds for 3 years b… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Wendell,here has a problem with case ID 65B4T138L3W13 Invoice
Wendell,here has a problem with case ID 65B4T138L3W13 Invoice number XXXXXXXXX I paid with Western Union and have not received product can you help me… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I bought a horse trailer from a customer using goggle checkout
I bought a horse trailer from a customer using goggle checkout I sent a western union money transfer to secure my payment to a goggle checkout agent.Andrew Burgman. Now I've received an email saying I… read more
Dr. Dan
Dr. Dan
Doctoral Degree
572 satisfied customers
MY HOTMAIL EMAIL ACCOUNT WAS OBVIOUSLY HACKED INTO LAST NIGHT.
MY HOTMAIL EMAIL ACCOUNT WAS OBVIOUSLY HACKED INTO LAST NIGHT. THE HACKER CHANGED MY PASSWORD XXXXX I CAN NOT GET IN. THE HACKER ALSO HAS SENT OUT TO ALL MY CONTACTS A BOGUS EMAIL FROM ME ASKING FOR E… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
MY HOTMAIL ACCOUNT WAS HACKED AND I HAVE ISSUE A REPORT TO
MY HOTMAIL ACCOUNT WAS HACKED AND I HAVE ISSUE A REPORT TO WINDOWS LIVE FOR ACCOUNT VALIDATION. IT HAS BEEN ABOUT A WEEK AND I HAVEN'T HEARD ANYTHING. WHAT CAN I DO TO HELP. MY ACCOUNT [email protected]… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I dont know how to get ahold of google checkout. I purchased
I don't know how to get ahold of google checkout. I purchased a vehicle from Craigslist, he used googlecheck., he's in the military, was using them to ship car to me in Washington, I paid by western u… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Why would an eBay account set up a payment for something thru
Why would an eBay account set up a payment for something thru western union. Who is Martin KiarieXXXXX Dallas Tx. 75209 this is who I am supposed to send money to untill reciept of the product case #X… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
We are in the process of buying a horse trailer that was listed
We are in the process of buying a horse trailer that was listed on Equine Hits. We contacted by email the seller. She informed us that this transaction would be done through Ebay, by them sending us a… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
how do I file a claim for a vehicle that I have paid for per
how do I file a claim for a vehicle that I have paid for per your instructions? Item#170490473064, J,M,Scharr… read more
Josh H
Josh H
IT Systems Engineer II
Bachelor\u0027s Degree
163 satisfied customers
Someone hyjacked my Hotmail account and emailed all the friends
Someone hyjacked my Hotmail account and emailed all the friends on my list for $3000 for me to get home from London. One of my friends sent $200 thinking that it was me. Hotmail closed my account! I h… read more
Leon Russell
Leon Russell
ITS Technician
Vocational, Technical or Trade Scho
472 satisfied customers
My computer was hacked and an e-mail requesting that my address
My computer was hacked and an e-mail requesting that my address book people send money to the UK. When I went to send a disclaimer to the people, I found my Address Book was empty. How do I restore my… read more
S. Philips
S. Philips
Chief Technology Officer
Bachelor's Degree
97 satisfied customers
I want to buy a car. I found a listing on craigslist.
I want to buy a car. I found a listing on craigslist. I email the person several times. They said they need my address to send the car to from california. The car is priced very low. I gave them my ad… read more
PCman
PCman
Software Engineer / Program Manager
Bachelor Degree
170 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x