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Netflix says ineed u guys to update my t.v to a s.d.k 406.

Customer Question
Netflix says ineed u...

Netflix says ineed u guys to update my t.v to a s.d.k 406. and i can run my netflix since its the only thing im looking at

Technician's Assistant: What device or product does this involve?

My tv 2014 tosiba

Technician's Assistant: What Toshiba model do you have? How old is it?

2014

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Please get it to work. im very tired

Submitted: 2 months ago.Category: Computer
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5/25/2018
Tech Support Specialist: Nathan, Systems Manager replied 2 months ago
Nathan
Nathan, Systems Manager
Category: Computer
Satisfied Customers: 31,515
Experience: Own/operate computer networking/IT company.
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Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you please give me the actual model number from the back of the tv?

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Tech Support Specialist: Nathan, Systems Manager replied 2 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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