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I forgot my apple password. Within last 12 months. It just…

Customer Question
I forgot my apple...

I forgot my apple password

Technician's Assistant: When did you last change your password ***** Apple ID?

Within last 12 months

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes it just keeps sending me in circles

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don’t think so

Submitted: 3 months ago.Category: Computer
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Answered in 17 minutes by:
5/10/2018
Tech Support Specialist: Josh, Support Specialist replied 3 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,292
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Have you tried speaking to Apple over the phone?

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Customer reply replied 3 months ago
No not able to at this time
Tech Support Specialist: Josh, Support Specialist replied 3 months ago

Unfortunately, that would be the next step or go into a local Apple store.

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Customer reply replied 3 months ago
I will just take it in please refund my money Every time I ask a question you add more money
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