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I,m back when trying to log on to check email I get the

I,m back when trying...

I,m back when trying to log on to check email I get the following HTTP/1.1 service unavailable

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

With Verizon I did don't remember aol

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Answered in 5 minutes by:
5/10/2018
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,199
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Customer reply replied 3 months ago
aol windows 10

What's your internet browser program, such as Microsoft Edge, Internet Explorer, Chrome, Firefox, etc.?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Computer Question
Customer reply replied 3 months ago
Microsoft edge

Does your aol email work in the Internet Explorer program?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

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Customer reply replied 3 months ago
why do I have to pay $15 for a service I had to take?

The issue is not with aol, but with your computer. I'm the computer tech; I will fix this issue for you.

How about with a small amount as shown for direct remote support?

Please reply at the box below; we guarantee our service. Thank you,

Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,199
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified
Viet - Computer Tech and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 3 months ago
whats wrong with my computer last time my service tech told me your system was chrashing

Thank you. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:

https://tinyurl.com/ydhb3z4y
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Ask Your Own Computer Question

I have resolved the issue via remote support. Note: You can use your verizon / aol in both the Microsoft Edge and the Chrome program as needed. (And if you need, go to the AOL.com website on the cell phone to access verizon email there.)

If you need help with anything else, please come back any time. Thank you very much.

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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
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Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.

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