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How can I retrieve my password? I can't remember it! I Mac.

Customer Question
How can I retrieve...

How can I retrieve my password? I can't remember it!

Technician's Assistant: What device or product does this involve?

I Mac

Technician's Assistant: What Operating System (OS) are you running on your iMac?

Whatever it came with.

Technician's Assistant: The Mac Technician will be able to walk you through that. How long has this been going on with your iMac? What have you tried so far?

I won't be at the computer until 5:30. I've tried all passwords. We were gone 3 weeks, came back and couldn't get it going.

Submitted: 3 months ago.Category: Computer
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Answered in 4 minutes by:
5/9/2018
Tech Support Specialist: Jon, Computer Support Specialist replied 3 months ago
Jon
Jon, Computer Support Specialist
Category: Computer
Satisfied Customers: 807
Experience: Data Systems Analyst for a School District
Verified

Hello, my name is ***** ***** thank you for your question. I am reviewing it now and will reply again in a moment.

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Tech Support Specialist: Jon, Computer Support Specialist replied 3 months ago

Is it your Apple device apple id password ***** is it your actual mac computer password ***** need? Please let me know so I can help.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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