Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

It’s my phone. I forgot my Apple password. When I first got…

It’s my phone. I...

It’s my phone. I forgot my Apple password

Technician's Assistant: When did you last change your password ***** Apple ID?

When I first got my phone about a year ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I’m trying to download Allstate app but need the password

Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
5/7/2018
Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 749
Experience: Network Engineer at USAF
Verified

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

Ask Your Own Computer Question

You forgot your Apple ID password, correct?

Ask Your Own Computer Question

Do you have a Mac computer?

Ask Your Own Computer Question
Customer reply replied 3 months ago
No
Customer reply replied 3 months ago
Just phone and not very good at it lol

On your iPhone, iPad, or iPod touch

  1. Make sure that your device has iOS 10 or later.
  2. Go to Settings.
  3. Tap [your name] > Password & Security > Change Password, then follow the onscreen steps to update your password. For iOS 10.2 or earlier, tap iCloud > [your name] > Password & Security > Change Password, then follow the onscreen steps.
Ask Your Own Computer Question

My goal is to give you the best experience possible! I hope I have earned a 5 star rating!
Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today.
If you feel my service was excellent, adding a tip would be greatly appreciated!
Let me know if you need more assistance by using the reply box below.
Sam

Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 749
Experience: Network Engineer at USAF
Verified
Samuel NetEngineer and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 3 months ago
What does that mean iOS 10 or later
Customer reply replied 3 months ago
Earlier I mean

It is the version of the operating machine.

You can find this by tapping Settings -> General -> About

Ask Your Own Computer Question
Customer reply replied 3 months ago
I went in settings and my name is ***** *****

Email, password, and security questions

  1. Go to your Apple ID account page and click "Forgot Apple ID or password." If asked to confirm your phone number, use steps for two-factor authentication instead.
  2. Enter your Apple ID. Did you forget your Apple ID?
  3. Select the option to reset your password, then choose Continue.
  4. Choose how to reset your password:

After you reset your password, you'll be asked to sign in again with your new password. You also might need to update your password ***** Settings on your devices.

Ask Your Own Computer Question

Email, password, and security questions

  1. Go to your Apple ID account page and click "Forgot Apple ID or password." If asked to confirm your phone number, use steps for two-factor authentication instead.
  2. Enter your Apple ID. Did you forget your Apple ID?
  3. Select the option to reset your password, then choose Continue.
  4. Choose how to reset your password:

After you reset your password, you'll be asked to sign in again with your new password. You also might need to update your password ***** Settings on your devices.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Samuel NetEngineer Your Own Question
Samuel NetEngineer
Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 749
749 Satisfied Customers
Experience: Network Engineer at USAF

Samuel NetEngineer is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Forgot my password for WI-FI and my key cain acres is
forgot my password ***** WI-FI and my key cain acres is disconnected, since I didn't want cloud in my Mac. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I lost my iPhone I can't remember my Apple ID or password. I
I lost my iPhone I can't remember my Apple ID or password. I have an mini iPad that my be connected with my iPhone Is there any way i can at least get an Apple ID and password ***** the mini iPad … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
578 satisfied customers
I need to change my Apple ID so it's for my account from my
I need to change my Apple ID so it's for my account from my phone this is my phone that I'm trying to do this I'll … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
564 satisfied customers
I have an account but I cannot sign in to my email. I tried
I have an account but I cannot sign in to my email. I tried everything possible, and keep asking to open Yahoo app and tap on the Acct key icon. I don't want to use acct key, I just want to sign in wi… read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor\u0027s Degree
2 satisfied customers
I'm having trouble with my Hue system. Only one of the three
I'm having trouble with my Hue system. Only one of the three lights is on. When I went to the Hue app, it told me I have to download the update. But I cannot do that because it's not connected to our … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Forgot Apple ID password. Forgot Apple ID password. Several
Several years ago and I'm putting in what i think it was but it continues to say wrong … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
944 satisfied customers
I can't remember the password for my apple phone. When i got
i can't remember the password ***** my apple phone … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
944 satisfied customers
I'm having a hard time remembering my Apple password. I
I'm having a hard time remembering my Apple password. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
578 satisfied customers
I need help with a forgotten Facebook password. I need to
I need help with a forgotten Facebook password. I need to change the password ***** though I'm logged in on my iPhone. I have a new phone that isn't logged in to Facebook and my old phone is, but the … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
944 satisfied customers
Just my iPhone, I forgot my password. Since I got my phone 2
Just my iPhone, I forgot my password JA: When did you last change your password ***** Apple ID? Customer: Since I got my phone 2 years ago JA: Did you try resetting through Apple's online account rese… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I can't access my account on my IPhone. I can't remember the
I can't access my account on my IPhone. I can't remember the password. I changed phones and I want update the app. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I'm trying to log on with my iPad as a guest at our
I'm trying to log on with my iPad as a guest at our Worldmark timeshare. It has asked for my Apple ID and password. I must have the wrong password ***** me. How can I reset my password? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
578 satisfied customers
I have iPhoneX but the Settings on my phone is locked. I can
I have iPhoneX but the Settings on my phone is locked. I can not use iTune and App Store … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I lost my password and cannot figure it out online, I'm
I lost my password ***** cannot figure it out online, I'm trying thr reset password ***** its not resetting. I have had a stroke and really need some help!!! My cell phone number is:(###) ###-####… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Having trouble with updating my app and downloading apps f.
having trouble with updating my app and downloading apps f … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
I need a new password for my I-phone. Sometime ago and my
sometime ago and my phone keeps asking me for my password ***** I-tunes and apps, etc... … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Forgot the password for the Apple ID that was automatically
Forgot the password ***** the Apple ID that was automatically assigned to me on 1st generation iPad. Cannot download any apps without the password. Tried a few I use, but cannot get through. Cannot se… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Good afternoon, I am an Allstate insurance agent in the Enfield
Good afternoon, I am an Allstate insurance agent in the Enfield CT area and have been having an issue on the Yahoo search map for my business. If I go onto yahoo and type in Allstate 06082 5 locations… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x