Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I use MS Windows on my Dell computer with a HP printer.
I use MS Windows on my Dell computer with a HP printer. Yesterday the printer could not be turned on. I called HP support and was asked to allow the tech to control my computer to investigate the prob… read more
Ricky Expert
Ricky Expert
Bachelor's Degree
2,030 satisfied customers
My computer crashed. When in Safe Mode, I accidentally closed
My computer crashed. When in Safe Mode, I accidentally closed the box where it said 'Click here to view the problem details' or something to that effect. How can I find out what made my computer crash… read more
Ms Techie
Ms Techie
Software Engineer
Bachelor's Degree
243 satisfied customers
My computer advises that I have 25 viruses and it is at serious
My computer advises that I have 25 viruses and it is at serious risk of crashing. Can someone please make it virus free. I will need you to walk me step by step if I need to do something on this end. … read more
Jess
Jess
Bachelor's Degree
2,637 satisfied customers
on my scan report, it has 1 trojan,the scan does not remove,this
on my scan report, it has 1 trojan,the scan does not remove,this trojan was discovered 9/23/2010. also my computer report says .computor secure,no action needed,what do i do… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I am a subscriber to Mcafee antivirus at home. last evening
I am a subscriber to Mcafee antivirus at home. last evening I picked up a virus (trojan) that keeps telling me that my computer has in it a file that is allowing someone to gain entry into my system. … read more
abhi_iitian
abhi_iitian
Bachelor's Degree
1,543 satisfied customers
My computer is infected with Antimalware Doctor . I have
My computer is infected with "Antimalware Doctor". I have called Microsoft in India and got some help yesterday, but it is still on my computer. They are going to call me back tomorrow, but if you hav… read more
namzyanzy
namzyanzy
Bachelor's Degree
368 satisfied customers
I have a hp Simplesave external hard drive, it has been working
I have a hp Simplesave external hard drive, it has been working fine and now since yesterday it will crash my computer whenever it is plugged in??… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,427 satisfied customers
hi i have tochiba L305-S5955, the firewall is turned off and
hi i have tochiba L305-S5955, the firewall is turned off and the malware protection turned off , the both sqys the vista antimalware 2010 report thst is turnet off .iwant to aske if i have to purchase… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,427 satisfied customers
I suspect that my PC has been infiltrated. When connected to
I suspect that my PC has been infiltrated. When connected to the internet a I observe a lot of activity on my connection. At first I thought it was Microsoft update which is configured for automatic u… read more
Joseph
Joseph
Bachelor's Degree
39 satisfied customers
does antivirus software automatically identify and prevent
does antivirus software automatically identify and prevent trojan viruses? If a company computer has a trojan virus, will other computers be infected?… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
I fell victim to UPS parcels letter . I clicked on attachent
I fell victim to UPS parcels letter . I clicked on attachent and after a few hours my computer showed a message that it was infected ans sdirected me to a site with da Vinci software and fee 55dollars… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
Do I need 3 antiviruses and 3 firewalls for my 3 computer home
Do I need 3 antiviruses and 3 firewalls for my 3 computer home network? 1. DSL Extreme phoneline goes to Speedstream 5100 Modem then to Netgear router wired to (desktop primary computer Win 7) running… read more
Claws224
Claws224
CIO
5,160 satisfied customers
computer has been infected with antivirus pro 2010. I have
computer has been infected with antivirus pro 2010. I have updated and run antivirus, ccleaner and a squared in safemode. Also have run combofix which I have the log for on my screen (different comput… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,459 satisfied customers
Hi, I am trying again. I dont think my first attempt went
Hi, I am trying again. I don't think my first attempt went through. My computer was attacked and infected by trojan viruses today. The report said there were 527 of them: Shared docs, 6; my docs, 101;… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,229 satisfied customers
My HP Media Center PC desk top reads Ahsan manan Khan Bhutta
My HP 'Media Center PC' desk top reads 'Ahsan manan Khan Bhutta' any time i go online even though i have an updated antivirus installed. How can i get rid of it? Thanks!… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Computer infected w/ trojans and other virus/ malware. Cannot
Computer infected w/ trojans and other virus/ malware. Cannot remove. House-calls will identify but not remove. Loaded "PC Tools, spyware doctor" it identifies and "removes", then problem continues.… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,459 satisfied customers
Windows Vista SP1 on HP Pavilion Entertainment Notebook. Worked
Windows Vista SP1 on HP Pavilion Entertainment Notebook. Worked for 1+ years and then, it fades to black as a I work. Assume toasted HD but typically a HD makes a sound when it crashes (done a few of … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,964 satisfied customers
I want to buy or update my AVG 8.0 FRee edition to a better
I want to buy or update my AVG 8.0 FRee edition to a better anti-virus paid version. I have Windows XPSP3, IE7.0 with a D link router as a firewall. Windows defender Spydot search and destroy. I getti… read more
Claws224
Claws224
CIO
5,160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,230 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,326 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x