Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
My Microsoft surface go will not power up even when the
my Microsoft surface go will not power up even when the power card is attached. it worked fine last night, but would not come on this morning. … read more
Randy IT Tech
Randy IT Tech
3,564 satisfied customers
Locked up ,forgot my password. HP touch smart 520 pc.
locked up ,forgot my password JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: HP touch smart 520 pc JA: What Operating System (OS) are you running on your Pav… read more
John
John
System/Network administrator
High School or GED
2,706 satisfied customers
I was working on it last night and all od a sudden it locked
I was working on it last night and all od a sudden it locked up and a woman's voice came on and said it had been locked because someone was using my IPa ddress for possible fraudulent intentions. It w… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,128 satisfied customers
I'm locked out. When I enter my password the screen says
I'm locked out. When I enter my password ***** screen says welcome and then goes blank. Control/alt/delete will bring up that task manager and I can switch to my wifes account but cannot get to mine … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,128 satisfied customers
I just got this laptop a few months ago and it is painfully
I just got this laptop a few months ago and it is painfully slow. Also a few days ago a hack alert came on my screen and I now have a Trojan virus on my computer. I want to talk to a supervisor about … read more
Cody
Cody
Computer Science
2,776 satisfied customers
We recently purchased a HP Lap Top and signed up for McAfee
We recently purchased a HP Lap Top and signed up for McAfee Anti Virus Software. On the computer my wife is using a notification that Identity Theft has benn dected on the HP and we ashould call 1-***… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a surface pro with windows 10. I left home this
I have a surface pro with windows 10. I left home this morning and am off line. It is not recognizing my password ***** pin ... how can I log in? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,719 satisfied customers
My computer seems to have crashed. It was running slow
My computer seems to have crashed. It was running slow booting up and try g to access any programs. I followed prompts to rep sir the pc and now I have a black screen. There was a loading icon for som… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,187 satisfied customers
Have another computer cannot sign in. How can I bypass
Have another computer cannot sign in. How can I bypass having codes to open computer … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,124 satisfied customers
I have had a pop up screen with a voice track show up on my
I have had a pop up screen with a voice track show up on my computer in the last several weeks claiming to be Microsoft and that my computer is infected with a virus Zeus and that my computer will be locked out if I do not contact them at(###) ###-####to resolve the issue. Is this a real request by Microsoft? Richard H … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,183 satisfied customers
My hp4530 started printing a manual and won't stop. Has used
My hp4530 started printing a manual and won't stop. Has used entire pack of paper and still trying to repeat … read more
Mr.Med
Mr.Med
1,523 satisfied customers
YOUR EDGE CAUSED MY COMPUTER TO CRASH. HAD TO RESET COMPUTER
YOUR EDGE CAUSED MY COMPUTER TO CRASH. HAD TO RESET COMPUTER AND NOW BACK TO WIN 8.1. I WANT TO GET BACK TO WIN 10 WITH CLEAN EDGE THAT DOES NOT LOCK UP MY COMPUTER. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,183 satisfied customers
My pc is locked by some hacker using a possible fake fbi scam
My pc is locked by some hacker using a possible fake fbi scam to hussel me for $200.00 thru money pak. Can you help me get this lock off my pc for good?… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I have had a new Laptop for about 1 month. This morning while
I have had a new Laptop for about 1 month. This morning while using, HP BIOS Update came up and has been on for more than half an hour after updating. Cannot shut down. What is the problem?… read more
Networke_Helper
Networke_Helper
Bachelor's Degree
13 satisfied customers
I have a brand new Dell computer ( a couple of months old)
I have a brand new Dell computer ( a couple of months old) that came with McAfee installed. It doesn't seem to be effective, as my computer stopped allowing me asccess to the internet a couple of hour… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
HP DV6z-1000. Will not boot. upon power up lights on left
HP DV6z-1000. Will not boot. upon power up lights on left edge of keyboard (by caps lock) and top edge (above scroll) continually flash. no display on screen. laptop about 1 year old so out of warrant… read more
Matt Miklacic
Matt Miklacic
Network Engineer
Vocational, Technical or Trade Scho
65 satisfied customers
I have a HP Pavilion dv7-1020us Entertainment Notebook PC purchased
I have a HP Pavilion dv7-1020us Entertainment Notebook PC purchased Sept 2008. From the beginning battery life was 1hr at best. Last night turned computer on, it "came up" fine, surfered net and playe… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a Lexmark x125 and have used it without fail for years. In
I have a Lexmark x125 and have used it without fail for years. In connecting it to my laptop about a week ago it locked the laptop up. I went out and purchased 2 new cartridges as someone said sometim… read more
James Carter
James Carter
Master's Degree
534 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x