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Oh no, i am sorry to hear you have dropped it. Hope its not a hardware issue where the screen has been disconnected/damaged. But you can try these steps to see if it turns back on:
1. Letting the laptop die completely and then plug it in and turn it on
2, Plug in to the charger and then turn it on
3. Connect this laptop to an external display to see if it boots into windows
If none of those steps work, I am sorry to say you will have to send it in to the Samsung service center. Let me know if you have any follow up questions. Thanks
Awesome! I am glad to hear that it turned on. I would still suggest monitor things like when you shut it down, does it turn back on normally, also try choosing Sleep option and then turn it back on. Try to keep the laptop more stable on a desk/table to ensure no hardware cables inside get moved especially after the fall. I am so happy that its back on. Yes back up all your files now :)
Let me know if you have any follow up questions. Thanks
I see, okay atleast you hear it come on when the lid is open which helps cool the processor down. You're welcome!
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