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My payment has been declined. I have a iPad and iPhone 10.

My payment has been...

My payment has been declined

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I have a iPad and iPhone 10

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Aprox 1 week

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No thanks

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Answered in 5 minutes by:
4/20/2018
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,331
Experience: 4+ Years in Tech Support
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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What payment has been declined?

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Customer reply replied 3 months ago
When try try to purchase iBooks or and game purchases my visa is declned. I went into settings and made sure all of the payment info was correct. My bank contacted me and took the hold off the card and told me I would have to contact you.

Now that the hold is off the card, try purchasing it again.

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Customer reply replied 3 months ago
I have it still won’t wirk

Okay, you are going to need to give Apple Tech Support a call. You can reach them at(###) ###-####

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Customer reply replied 3 months ago
No thank you
Customer reply replied 3 months ago
Thank you

You're welcome. If you have any follow-up questions, don’t hesitate to ask. If finished, please take a moment to rate my service using the stars at the top of this page. Thank you, ***** ***** a great day!

Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,331
Experience: 4+ Years in Tech Support
Verified
Ricky Expert and 87 other Computer Specialists are ready to help you
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Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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