Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
Microsoft edge says i have virus and to call a number. Best
microsoft edge says i have virus and to call a number. Best buy geek squad in Ajax told me to go online. i need you to run check my computer. Ajax guy says i have a trojan virus and you can fix it wit… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
813 satisfied customers
I bought a new computer. The Geek Squad ported everything
I bought a new computer. The Geek Squad ported everything from my old laptop to my new one. BUT, I have Micro Soft Office for Life and they did not activate it. How do I activate or where can I find m… read more
chaitanya reddy
chaitanya reddy
Technical Support Engineer
BTECH
75 satisfied customers
I am a paid geek squad member. After installing the new
I am a paid geek squad member. After installing the new trend anti-virus on line with geek squad I could not open any of my files. … read more
Uran
Uran
IT Consultant, Network and System Admin
Associate Degree
1,643 satisfied customers
I just got my computer back from the Geek Squad. They had to
I just got my computer back from the Geek Squad. They had to restore Windows 10. When I powered up, everything went fine. I was able to get online, but when I went to type in the search box, nothing h… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I was told queek squad to answer program issues. Is that
I was told queek squad to answer program issues. Is that right … read more
Cris
Cris
3,622 satisfied customers
I took my computer to Geek Squad for diagnostics after
I took my computer to Geek Squad for diagnostics after residing in a hotel without wifi protection. There was nothing wrong with the computer--I just wanted to be prudent. The tech messed my computer … read more
Cody
Cody
Computer Science
2,801 satisfied customers
I need to reset a password to this laptop. I forgot the
I need to reset a password ***** this laptop. JA: When did you last reset your username and password? Customer: I forgot the password ***** had. JA: Have you installed any updates recently? Customer: … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,192 satisfied customers
Hi, Im Nancy H Black, (XXX-XXX-XXXX), becoming bedbound, in
Hi, I'm Nancy H Black, (XXX-XXX-XXXX), becoming bedbound, in need to be able to access food delivery, billing, bank, loading movies & music, printing, etc., so bought Gateway Model #: S3901W 11 laptop… read more
bbl242003
bbl242003
Federal
Master's Degree
309 satisfied customers
Best Buy Geek Squad installed Windows 2010 in November, 2011.
Best Buy Geek Squad installed Windows 2010 in November, 2011. We purchased Geek Squad Tech Support that allows 15% discount on all Geek Squad Services. January 18, 2012, I have logged onto our compute… read more
ITTechChris
ITTechChris
IT Technician
477 satisfied customers
the geek squad attached a maxtor to my desk top some time ago
the geek squad attached a maxtor to my desk top some time ago i was told it would automatically collect all my data including that from my wireless laptop which runs off my wireless router which conne… read more
Justin S
Justin S
Senior Product Specialist
Bachelor's Degree
58 satisfied customers
SOMEONE IS REMOTELY CONNECTING WITHOUT MY PERMISSION AND I
SOMEONE IS REMOTELY CONNECTING WITHOUT MY PERMISSION AND I SEE A MP3 LISTING FOR 8:45PM AND I AM NOT EVEN USING THIS TODAY....PLEASE HELP ME. I WAS TOLD TO CONTACT YOU BECAUSE THE GEEK SQUAD COULD NOT… read more
Robert M.
Robert M.
Bachelor's Degree
3,591 satisfied customers
I have a SimpleTech 250 GB harddrive that certainly stopped
I have a SimpleTech 250 GB harddrive that certainly stopped working. The drive is whirring but no data is visible… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Hello, Trying to recover .doc, .wps., and .pdf files from
Hello, Trying to recover .doc, .wps., and .pdf files from harddrive. Computer had a virus which was removed by a company (computer service co.) and they had to delete and reestablished the "owner" on … read more
PC TECH
PC TECH
Vocational, Technical or Trade Scho
46 satisfied customers
My pc was turned off by a power failure..(mu husband inadvertantly
My pc was turned off by a power failure..(mu husband inadvertantly unpluged it-then repluged) when it came back on, after going through the usual grunts and groans, the windows intro screen came up (I… read more
Chris Hager
Chris Hager
Bachelor's Degree
3 satisfied customers
Is there a number I can call to help me get this computer fixed.
Is there a number I can call to help me get this computer fixed.? I suspect I have a virus.I have Windows XP running on a Dell Inspirion. As of Friday I couldnt get onto the internet unless I went thr… read more
Shawn Murray
Shawn Murray
Associate Degree
103 satisfied customers
I purchased a 3 user commerical license for the Kaspersky Anti-Virus
I purchased a 3 user commerical license for the Kaspersky Anti-Virus 2010 software when I purchased three new computers (PC, laptop & notebook) from Best Buy. As part of the purchase Best Buy included… read more
Robert M.
Robert M.
Bachelor's Degree
3,591 satisfied customers
After prompt to update, dont remember which program (JAVA ),
After prompt to update, don't remember which program (JAVA?), watched as one vertical pixel line appeared on desktop. Ran 1care scan, and a second line appeared. a third line came on XP password XXXXX… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I recently had a virus removed from my computer(p2p virus) ...
I recently had a virus removed from my computer(p2p virus) buy a geek squad agent. I beleive they reset my computer or did a restore on it. Now when I try to change my background it says I have an int… read more
John D
John D
Bachelor Degree in Engineering
140 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,230 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,326 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x