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Cris
Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 7,390
7,390 Satisfied Customers
Experience: 10 years of IT experience in both business and residential.

Cris is online now

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
More related answers
All tech support specialists are VERIFIED
I have question about my sumsung phone. Its galaxy J7. About
Isaac Franklin
Isaac Franklin, Associate of Science in Social Sciences
1,646 satisfied customers
about a week. It said unable to send or receive pics or social media which is I believed that I have too much of them in my phone so I have turned it off and turned it on and see if anyhow it could be able to send out and receive pics or social media again. … read more
My brother recently passed away. I am his sister and
Robert M.
Robert M., Bachelor's Degree
3,580 satisfied customers
My brother recently passed away. I am his sister and executor. Wondering if there's a way to see if anything of importance is on his Samsung tablet. … read more
It works fine with Excel but when it comes to word it will
Jason Jones
Jason Jones, AAS Information Technology
11,526 satisfied customers
It works fine with Excel but when it comes to word it will print the first three lines then the fourth line or prints the bottom half of the line and it looks scrunched … read more
I am having endless problems with my new computer and
Jason Jones
Jason Jones, AAS Information Technology
11,526 satisfied customers
I am having endless problems with my new computer and windows 10. I am forever having hangups and the dreaded not responding message especially from outlook 2016. … read more
I want to purchase something on google play but it's getting
Russell H.
Russell H., Computer Technology Consultant
1,918 satisfied customers
I want to purchase something on google play but it's getting declined. I spoke to my bank and they said it was on your end … read more
I have Android LG. I went into developer mode, running apps
Kris R
Kris R, IT Manager
3,312 satisfied customers
I have Android LG . I went into developer mode, running apps is long list. This phone has been hijacked somehow....either daughter intentionally did so to hide things or someone did to extract info. R… read more
I would like to change my password and i HAVE A NEW CELL #
Russell H.
Russell H., Computer Technology Consultant
1,918 satisfied customers
I would like to change my password ***** i HAVE A NEW CELL # … read more
My Samsung laptop will not turn on at all, windows 10,
Tim
Tim, Bachelors in Information Technology
422 satisfied customers
yes I just did and after the update completed it suddenly turned off and would not turn back on … read more
I have forotten my password apps. Is there any way I can
Robert M.
Robert M., Bachelor's Degree
3,580 satisfied customers
I have forotten my password for several apps . Is there any way I can retrieve them and change them to the same password so I don't forget it again… read more
I was added to a google drive users' group without my knowledge,
Dustin
Dustin, Support Technician
8,066 satisfied customers
I was added to a google drive users' group without my knowledge, who attached browsers, an unbelievable amount of apps, and communications with a State Dept employee which could endanger national secu… read more
My son has a Samsung Galaxy S2 phone. He took a video on it
Toby K.
Toby K., Team Lead/Technical Support Specialist
724 satisfied customers
My son has a Samsung Galaxy S2 phone. He took a video on it that he wants to send to his dad, but the phone says the file (1 minute long) is too large to either message or e-mail. I would like to down… read more
i found a pic on my husbands computer under picasa and the
Ryan H.
Ryan H., Computer Support Specialist
1,741 satisfied customers
i found a pic on my husbands computer under picasa and the pic had cell phone information...the pic came from an HTC MyTouch 4g and it had date and time and all that other info...how can i tell who's … read more
have a blackberry curve and had saved a contact as Kk. i cant
Michael Hannigan
Michael Hannigan, Bachelor's Program
4,101 satisfied customers
have a blackberry curve and had saved a contact as Kk. i cant remember who it is. the only info I have saved under this contact name is XXXXX XXXXX in the email feild. i dont know why its not even an … read more
I just got a replacement phone. Prior to that I had all my
Juan Enrique
Juan Enrique, Systems Administrator
21 satisfied customers
I just got a replacement phone. Prior to that I had all my contacts in a gmail account. I do not know any info on the account. I have never been able to access it. I do not know my username or passwor… read more
I would like to sign up for the Premium MSN email account that
Molinari
Molinari, Professional Tech Expert
3,945 satisfied customers
I would like to sign up for the Premium MSN email account that costs $19.95 per year. My cell phone provider, SPRINT, has informed me that my HTC Hero 200 Android cell phone can only access my MSN ema… read more
Hello I sent a picture text from my cell phone (sprint) to
Branden
Branden, Owner/Operator
91 satisfied customers
Hello: I sent a picture text from my cell phone (sprint) to my hotmail account around the 25th of July or so. I was able to view the source up until about a month ago and now when I try to click on th… read more
I purchased a Samsung 2333SW 16 9 monitor and have a strange
lifesaver
lifesaver, Computer Software Engineer
4,288 satisfied customers
I purchased a Samsung 2333SW 16:9 monitor and have a strange issue. The monitor is 1920 x 1080 and some photos in My Pictures on my Vaio XP desktop (5 years old but with a 2 year old Nvidea 7800 graph… read more
I have a Helio Heat cell phone (Samsung e900) that I
Nicholas Ramsay
Nicholas Ramsay, Systems Engineer
78 satisfied customers
I have a "Helio Heat" cell phone (Samsung e900) that I don't use any more. There are some pics and videos that I want to transfer to my pc (Windows XP), but I'm not sure how. I have the usb cable, and… read more

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

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