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Aol does not recognize my password Viking35. My computer.

Aol does not recognize...

Aol does not recognize my password *****

Technician's Assistant: What device or product does this involve?

My computer

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Acer I do not know the model or os

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I have been using this password ***** a long time aol refused it for the first time this morning

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Answered in 1 minute by:
4/13/2018
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When could you last sign into your account?

Please let me know

Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified
Richard and 87 other Computer Specialists are ready to help you
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Customer reply replied 4 months ago
Last night April12

Thank you

Please note, these instructions are done on a computer

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Ask Your Own Computer Question

ok, this is not what I needed or where in the instructions...

Will try another way.... are you on a windows computer?

Ask Your Own Computer Question
Customer reply replied 4 months ago
acer

ok, then please carefully read these instructions

Click this link

http://www.justanswer.com/remotedesktop/join.aspx?Session=4d1dc586-dfe2-4272-b4ce-20d8118c748b

Click I agree on the web page that opens and run the file that downloads

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Richard
Richard
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Category: Computer
Satisfied Customers: 47,537
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Experience: Over 20 years of consulting to the IT industry

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