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I cannt access my micrsoft acc**t. My lap tp computer. I am…

I cannt access my...

I cannt access my micrsoft acc**t

Technician's Assistant: What device or product does this involve?

My lap tp computer

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

I am not sure but i have microsft 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Tried to log on with different passwords but i cannt remember my microsoft acc**t number i tried t set up my skype acc**t but am unable to do

Technician's Assistant: When did you last update Skype?

Prbably a year ag

Technician's Assistant: What have you tried so far with your Skype?

Tried to log in but unable without microsoft account

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

That is it

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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 15 minutes by:
4/8/2018
arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,833
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

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Is the regarding Skype login problem?

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Let me know your skype id?

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Customer reply replied 4 months ago
Waiting to connect with dkupr

Are you messaging me from windows pc?

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Request you to download and run tool if you are on a Windows PC

Click here to download file

Double click to run file after download

arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,833
Experience: MCSE, RHCE, IBM System X Server Certified
Verified
arsufi2002 and 87 other Computer Specialists are ready to help you
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Customer reply replied 4 months ago
please help me recover microft account and skype

ok..

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Satisfied Customers: 1,833
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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