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Upon starting Message: problem with C:\windows\system32\LogiLDA.dll. Internet explorer keeps closing with error message. Tried to find answers online, but most wanted you to download their products. Computer is using Windows 8.1 and has been working normally until I installed update for Trend Micro, security system. Thanks. *****: When did you last update your Internet Explorer?

Updates are completed regularly-last one March 16, 2018.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I have been unable to open links to Internet Explorer from within Outlook-Microsoft 2010. Thanks.

Submitted: 3 months ago.Category: Computer
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Answered in 1 minute by:
4/4/2018
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 3 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

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Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 3 months ago

Did you remove any Logitech hardware devices?

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Customer reply replied 3 months ago
Not intentionally. I did disable the Logitech asst. under task manager, but the problem still exists.
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 3 months ago

Please try this

Go to Computer management -> Human-Interface devices (HID)-> Logitech Download Assistant -> Rollback driver

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