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NEED TO FIX MCROSOFT ACCOUNT SIGN IN RECEIVED MESSAGE.

Customer Question
NEED TO FIX MCROSOFT...

NEED TO FIX MCROSOFT ACCOUNT SIGN IN RECEIVED MESSAGE

Technician's Assistant: What device or product does this involve?

MICROSOFT 10

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

DELL COMPUTER

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

COUPLE MONTHS FOLLOWING INSTRUCTIONS MICROFT SENDING CODE TO OLD E MAIL ADDRESS

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

GMAIL

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

WEB BROWSER

Technician's Assistant: What troubleshooting have you tried?

RESET PASSWORD

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I GET FIX MICROSOFT MESSAGE BY E MAIL

Submitted: 4 months ago.Category: Computer
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
don't want to spend a lot of money work it out with microsft direct if nessary.
Answered in 15 minutes by:
4/4/2018
Tech Support Specialist: Byron, Computer Support Specialist replied 4 months ago
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,404
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

If you have reset your password *****: https://account.live.com/password/reset

and you're still getting this message, it may be related to some Microsoft product.

Are you an Office 365 subscriber?

Ask Your Own Computer Question
Tech Support Specialist: Byron, Computer Support Specialist replied 4 months ago

Please sign in to your Microsoft account here: Https://account.live.com

From the horizontal menu at the top of the page click Services & Subscriptions.

You'll see any Microsoft products you have listed.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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