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I don't have internet connections. Windows 7. It was okay…

Customer Question
I don't have internet...

I don't have internet connections

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Windows 7

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It was okay yesterday, but this morning I can't get into my email or anything

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I checked my modem (which is in the garage) and all the lights are on as before. I'm not so computer literate (80 years old)

Submitted: 3 months ago.Category: Computer
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Answered in 2 minutes by:
4/3/2018
Tech Support Specialist: UranIT, Network Administrator replied 3 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,302
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Tech Support Specialist: UranIT, Network Administrator replied 3 months ago

Is your PC connected by wireless?

if so, does it see your home wireless network?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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