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I need a refund for the online program I bought last night.

Customer Question
I need a refund...

I need a refund for the online program I bought last night

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Toshiba and I use Windows 7

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I could not load the program, because I already have one loaded. All I want is a refund.Please help me I cannot stay all day to communicate with you

Technician's Assistant: You can email***@******.***. JustAnswer is backed by a 100% satisfaction guarantee. So if our Customer Care team can't address your issue, and it's been 30 days or less since you paid to ask your question, they will refund your money.

Ok that is all I want Please

Submitted: 3 months ago.Category: Computer
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Answered in 39 minutes by:
4/3/2018
Tech Support Specialist: Pete, Computer Engineer replied 3 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,339
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 3 months ago

What program did you purchase?

Where did you purchase the program from?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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