For Online Computer Support, Ask a Computer Technician
Thank you for your question. My name is ***** ***** I look forward to assisting you.
Can you tell me for which service this password ***** *****?
Please let me know
Which email service is this for though?
Please note, these instructions are done on a computer
If you are on a windows computer, Click this link
Else for a Mac computer, Click this link
A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).
Run the program and it shows you and ID and Password.
Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect