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I am experiencing sound problem during my meeting my mice…

Customer Question
Good day I am...

Good day I am experiencing sound problem during my meeting my mice stopped working

Technician's Assistant: How are you connecting the mouse: by USB or wirelessly?

I am using BOSE head phones wire tipe

Technician's Assistant: Have you switched the mouse (or mouse receiver) to different ports to see if that helps?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Nothing else thank you

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
4/3/2018
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

can you tell me on which device the mouse is not working on?

Please let me know

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