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I cannot find a way to cancel my PayPal account I cannot…

Customer Question
Hi I cannot find...

Hi I cannot find a way to cancel my PayPal account Hi, I cannot find a way to cancel my PayPal account.

Technician's Assistant: When did you last update PayPal?

I am not sure. How do I do that.

Technician's Assistant: The Software Technician will be able to walk you through that. What have you tried so far with your PayPal?

I have tried going to settings but it doesn’t give me an option to cancel.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I seem to have two PayPal accounts r thats why I need to cancel one. I am having a problr problem connecting to my fnb account and don’t know the number of that. I am in Australia

Submitted: 3 months ago.Category: Computer
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Answered in 3 minutes by:
4/3/2018
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 3 months ago
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Computer
Satisfied Customers: 979
Experience: Product Developer at Computer Science Corporation
Verified

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

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Customer reply replied 3 months ago
How long will it take
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 3 months ago

Click on below link :-

https://www.paypal.com/myaccount/settings/

it will take you to the settings page of your Paypal account and over there scroll down to the bottom of your page. You will get an option to close your account. Click on that link and proceed with closing of your paypal account.

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Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 3 months ago

Let me know if you face any problem in it. I will be waiting for your reply.

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Customer reply replied 3 months ago
I have done that. I am not getting an option to close my account. I only get an option to change to a business account
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 3 months ago

Okay, You seems to have a business account . Please click on below link :-

https://www.paypal.com/mep/dashboard

It will take you to your profile then

  1. Click Profile and settings.
  2. Click My settings.
  3. Click Close account beside "Account type."
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Customer reply replied 3 months ago
I don’t have a business account. It gives me an option to upgrade to a business account but does not give me an option to close my account
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 3 months ago

Would you like me to remotely connect to your computer and see why it is not showing that option ?

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Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 3 months ago

I am also using paypal and I can see this option in my account.

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Customer reply replied 3 months ago
I have sorted it out by trying on a computer rather than an iPad.
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 3 months ago

Alright !! Good to know this.

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Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 3 months ago

I have not opened my rating for you. Please rate me my scrolling up to the top of your page and clicking on stars !!.

Please try to rate me as best as you can.

Thanks !!

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