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I have lost all of my E mail contact info. I have not been…

Customer Question
I have lost all...

I have lost all of my E mail contact info. I have not been able to get to my Email ??

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Internet connection Ok . E mail client Outlook We recently switched to Spectrum, Microsoft recently removed many files ,why ??

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Possibly

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I did have a brief glimps of a note from Microsoft that they had an up date waiting to be installed , then disappeared. ??

Submitted: 3 months ago.Category: Computer
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Answered in 11 minutes by:
4/2/2018
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 3 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,975
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 3 months ago

Can we do a remote session so i can check this for you?

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