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I have an ASUS SonicMaster notebook. Windows can't update on…

Customer Question
I have an ASUS...

I have an ASUS SonicMaster notebook. Windows can't update on it due to not enough disk space. I literally have no saved files on it--just my Gmail, AVG security and Cisco for online meetings. I use it for video conferences, to surf (occasionally), and check email. I went through many steps to look for anything to delete and at one point it said I was capable of doing this update, but still need 8.0 gb of space. What can I do?

Technician's Assistant: When did you last update your AVG software?

Recently, but it is only free version

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Don't think so

Submitted: 3 months ago.Category: Computer
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Answered in 2 minutes by:
4/2/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 3 months ago
I hate to text can Thisbe done via email?
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago

yes get on your computer and login to justanswer.com and chat there

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Customer reply replied 3 months ago
Will this require any extra money?
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago

yes I can send you a low offer to remote in

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Customer reply replied 3 months ago
I can't believe I fell for this--no thanks
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago

do you want help?

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