Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I am unable to send e-mails from my outlook account. I can…

Customer Question
I am unable to...

I am unable to send e-mails from my outlook account. I can receive them? What can i do to correct this?

Technician's Assistant: When did you last update Outlook?

I don't remember. I assumed updates come automatically. I have been getting them periodically. The last one was a couple of days ago.

Submitted: 3 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
4/2/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Computer Question
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago

are you accessing email from outlook.com or an email program?

Ask Your Own Computer Question
Customer reply replied 3 months ago
outlook.com. Also, is this going to cost me anything?
Customer reply replied 3 months ago
I thought microsoft does this for free
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago

Its an issue on Microsoft's side.

You can view status updates here https://portal.office.com/servicestatus

Ask Your Own Computer Question
Customer reply replied 3 months ago
Thanks. I'll contact them.
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago

yw!

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Cody Your Own Question
Cody
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
3,889 Satisfied Customers
Experience: Systems Administrator

Cody is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am locked out of my email, changed my password a few days
I am locked out of my email, changed my password ***** few days ago now I can't remember it and can't view any of my emails. … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
My email is. I have not been able to get my mail since
Hi, My Name is***** and my email is***@******.***. I have not been able to get my mail since Friday. However, I am receiving junk mail. I received an e mail last week that said my request to cancel my… read more
ehabtutor
ehabtutor
C.E.O
Bachelor\u0027s Degree
12 satisfied customers
I cannot receive or send an email to a business which I have
I cannot receive or send an email to a business which I have had no problem sending and receiving in the past. The company informed me they have no problems with other people's email but the did chang… read more
bmsjeff
bmsjeff
15 satisfied customers
We have a Comcast e-mail address that comes into Outlook Espress.
We have a Comcast e-mail address that comes into Outlook Espress. Our password, for some reason is not being accepted. We had the same problem with Comcast and were give a new temporary password XXXXX… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
My ISP is AOL. I use Outlook 2007 for my emails. A few moments
My ISP is AOL. I use Outlook 2007 for my emails. A few moments ago Outlook advised 1248 emails and 515MB. They are repeats of emails received over the last week or so. It is happening on two separate … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
i purchased a new computer a few days ago, but i can no longer
i purchased a new computer a few days ago, but i can no longer pull up my e-email. i can pull up and old e-mail account (ncwrtrwyat), but i have not used that account for a couple of years. since then… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have Windows Vista#174; Home Premium Edition SP! & am having
I have Windows Vista#174; Home Premium Edition SP! & am having problems with Outlook receiving and sending e-mail. Last week, there was evidently an update put on (per Comcast) that caused e-mail serv… read more
Tech Support
Tech Support
Technical Services Consultant
Associate Degree
174 satisfied customers
All of a sudden today my Outlook account wont open. I have
All of a sudden today my Outlook account won't open. I have problems with Outlook sending all the time, but I have never had it not receive incoming mail. The receiving portion is fixed now, but sendi… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
When I changed my Adelphia e-mail account to roadrunner I assumed
When I changed my Adelphia e-mail account to roadrunner I assumed that I would get all future e-mails sent to my rr account. I continued to get stuff sent to my adelphia acct. so I called rr support. … read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
I use Thunderbird for my e-mail but I have been unable to access
I use Thunderbird for my e-mail but I have been unable to access my e-mail for several days. When I click on the Thunderbird icon, the program quits immediately and will not open. When will Thunderbir… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I have been having trouble receiving email messages thru Microsoft
I have been having trouble receiving email messages thru Microsoft Outlook Express... I can send messages but not receive. Upon opening email and outlook trying to connect with the server, I get the f… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I ask the guestion @ my Email & not being able to send. I recieved
I ask the guestion @ my Email & not being able to send. I recieved NO answer but you did take my $15.00 I would like an answer please… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
24 satisfied customers
I use outlook 2007 and some of my programs that have a button
I use outlook 2007 and some of my programs that have a button to send email will not show up on outlook send. Nothing happens.… read more
Computer Engineer
Computer Engineer
Master in Computer
318 satisfied customers
Ive been waiting over 30 minutes for someone to answer my
I've been waiting over 30 minutes for someone to answer my question. I need help! Please answer!… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
69 satisfied customers
Starting about two weeks ago, I have not been able to
Starting about two weeks ago, I have not been able to send emails on outlook express 6. I get a message: Was unable to be sent because the connection to your mail server was interrupted. Please open y… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
Microsoft Outlook 2007 has stopped receiving e-mails. I am
Microsoft Outlook 2007 has stopped receiving e-mails. I am connected to the internet and set up a new account and it works. I have my old messages, can send messages, but do not receive any messages. … read more
sunnyDmaster
sunnyDmaster
DEPUTY ENGINEER
Bachelor's Degree
450 satisfied customers
Until just recently, I could both send e-mail messages to and
Until just recently, I could both send e-mail messages to and receive from the sbcglobal.net domain. Presently, I am unable to send messages [email protected] [email protected] tell me what I mu… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
how do I delete e-mail addresses that are not in my address book.
If someone sends me an e-mail and they have forwarded the same e-mail to several other people, I end up with all of these other e-mail addresses. So, how do I delete them, so they do not come up autom… read more
Steve G.
Steve G.
Chief Engineer
4,563 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x