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My computer won’t turn on, I don’t have good internet and…

Customer Question
My computer won’t turn...

My computer won’t turn on, I don’t have good internet and after my computer downloaded, verified and then started installation it couldn’t complete. Now it just keeps trying to restart and can’t. It also tells me install incomplete

Technician's Assistant: What device or product does this involve?

Asus laptop

Technician's Assistant: What's the model and Operating System (OS) of your Asus?

I don’t know where would I find this

Technician's Assistant: What have you tried so far with your Asus? Have you installed any updates recently?

This was the first in a while, my internet goes out

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

This happened once before and they walked me thru

Submitted: 3 months ago.Category: Computer
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Answered in 2 minutes by:
4/2/2018
Tech Support Specialist: NELSONV VAGHESE,
 replied 3 months ago
NELSONV VAGHESE
Category: Computer
Satisfied Customers: 48
Experience: Computer Engineer at Capgemini Services
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Hi,
Ask Your Own Computer Question
Tech Support Specialist: NELSONV VAGHESE,
 replied 3 months ago
This is nelson -computer expert
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Tech Support Specialist: NELSONV VAGHESE,
 replied 3 months ago
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