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I am having trouble with my wish account. I have lost akk of…

Customer Question
Hello, I am having...

Hello, I am having trouble with my wish account. I have lost akk of my information, and i do not know how to retrive it. I was going to change my payment credit card, and then i lost all of my info. Can you please help me?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

It may be gmail? I am not really sure, both my gmail, and my email were botg listed before i lost my info.

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On my cell phone usually

Technician's Assistant: What troubleshooting have you tried?

I am not sure, everything screwed up, I am not very computer daavy. I just wanted to change my payment credit card, abd it asked me to change my password, which i did, then i list everything.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Have I screwed my account up bad? Ha, ha.

Submitted: 3 months ago.Category: Computer
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Answered in 1 hour by:
4/2/2018
Tech Support Specialist: Michael T,
 replied 3 months ago
Michael T
Category: Computer
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue

Have you tried to reset the password ***** you can get into your account again?

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Customer reply replied 3 months ago
Reference order ID#18707609-13. Per your guarantee $5.00 +$48.00 total of $53.00
Paid on Visa 2448. I do not have my WISH account back to where I can purchase goods. I have enjoyed my dealings with WISH. Hopefully, I will consider returning to WISH. Jerry D. Adams (###) ###-####
Tech Support Specialist: Michael T,
 replied 3 months ago

Again, Have you tried to reset the password ***** you can get into your account again?

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Customer reply replied 3 months ago
Michael,
I think at this time, I am going to stpp WISH at this time. (Please don't get me wrong) I did enjoy my time pn Wish, but I have multiple Health Issues, and some pf my Doctors were trying to find me a way to relax andkeep my heart rate lower. So again I say thanks, ***** ***** am going to pass.
JERRY D. ADAMS(###) ###-####
Tech Support Specialist: Michael T,
 replied 3 months ago

I can help you but I am not getting the answer I need

Have you simply tried to change your password, yes or no?

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Customer reply replied 3 months ago
Password *****
Tech Support Specialist: Michael T,
 replied 3 months ago

Ok so you are able to get in now?

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Customer reply replied 3 months ago
NOTHING THAT I HAVE TRIED WORKS, AND I AM NOT GOING TO PAY ANOTHER $39. TO HAVE YOU DO IT. I WOULD LIKE TO HAVE MY CHARGES YOU HAVE CHARGED MY ACCOUNT per your guarantee. RETURNED. I HAVE DELEATED THE WISH FRPM MY PHONE AND TAB. I WILL NEVER RE INSTALL YOUR APP. JERRY D. ADAMS.(###) ###-####
Customer reply replied 3 months ago
No other of your experts, PLEASE
Tech Support Specialist: Michael T,
 replied 3 months ago
Please take a moment to read over our entire conversation. I have had zero feedback from you or any indication as to what problem you have faced with this password ***** or if you was successful or what errors if any have come on the screen when trying. We are not affiliated with the wish app you speak off and cannot help you without actual feedback on the issue!
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