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Lost password & have no text to accept new code. A dell pc.

Customer Question
Lost password & have...

Lost password & have no text to accept new code

Technician's Assistant: What device or product does this involve?

A dell pc

Technician's Assistant: What Dell model do you have? And the Operating System (OS)?

Optixlex 3010; wind 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

This is new pc. I can't remember times or any other info. I have Parkinsons which effects memory

Submitted: 3 months ago.Category: Computer
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Answered in 20 minutes by:
4/2/2018
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 3 months ago
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,078
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Are you trying to login to an Email account or to your computer with a Microsoft account? Can you please let me know the email or microsoft account in question?

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Customer reply replied 3 months ago
would code to new acc ount work
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 3 months ago

Please let me know the account.

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