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I can not open my email. Login fine. Then it tells ,Can not…

Customer Question
I can not open...

I can not open my email. Login fine. Then it tells ,Can not be opened. On this computer. Our other computer is fine. Thank You John

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

AOL

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Web Browser

Technician's Assistant: What troubleshooting have you tried?

NOT very computer savy

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

HELP!

Submitted: 3 months ago.Category: Computer
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Answered in 5 minutes by:
4/1/2018
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 3 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,971
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 3 months ago

Which Web browser are you using?

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Customer reply replied 3 months ago
Explorer
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 3 months ago

What error are you getting trying to sign in?

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Customer reply replied 3 months ago
I am out. Sorry, just DO NOT get into this computer CRAP!
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 3 months ago

You can request cancellation by calling 1(###) ###-####/p>

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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