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I have credit but when i try to use it goes off ??? Hp

Customer Question
Hi i have credit...

Hi i have credit but when i try to use it goes off ???

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hp windows seven

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Two weeks when you put upgrades on

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thanks just need it to work

Submitted: 3 months ago.Category: Computer
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Answered in 2 hours by:
4/1/2018
Tech Support Specialist: David L, Systems Engineer replied 3 months ago
David L
David L, Systems Engineer
Category: Computer
Satisfied Customers: 7,837
Experience: Microsoft & Cisco Certified with over 20 years experience
Verified

Hello,

My name is David.

Please provider more detail - are you referring to Skype or another service?

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