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I forgot my password for my Lenovo Thinkpad and I don't have…

Customer Question
Hi I forgot my...

Hi I forgot my password ***** my Lenovo Thinkpad and I don't have a hard drive or a USB flash drive please help

Technician's Assistant: What Operating System (OS) are you running on your ThinkPad?

Not sure

Technician's Assistant: What have you tried so far with your ThinkPad? Have you installed any updates recently?

No nothing can't get out the screen asking for my password

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No that's it

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
4/1/2018
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,000
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I will be the expert in assisting with the issue you are having.
can you explain me a bit more about this

Forgot windows login password ***** the Bios power on password?

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Customer reply replied 4 months ago
I tried rebooting nothing it keeps asking for USB flash drive
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago

can you take a picture of the screen and post it here

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Customer reply replied 4 months ago
Can't afford your prices can you please tell me what's wrong it stays on the log in screen
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago

PLEASE NOTE: You may see ADDITIONAL SERVICES offer which is automatically generated by the website. They are completely optional. you may close the offer if you don't want to avail additional service, we can continue with the chat service you have opted for.

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Tech Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago

i need to see the screenshot of the screen can you take a picture of the screen using your mobile phone and post it here.

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Customer reply replied 4 months ago
I sent two pictures
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago

I have not received it yet.

Try to updoad here

http://www.filedropper.com/

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Customer reply replied 4 months ago
Did you get it
Customer reply replied 4 months ago
Just give me my money back
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago

CUSTOMER SERVICE REFUND
http://ww2.justanswer.com/help

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