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Trying to log in also changedpassword will not accept new…

Customer Question
Hi trying to log...

Hi trying to log in also changedpassword ***** not accept new one

Technician's Assistant: What device or product does this involve?

Small apple tv

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Not sure what an os is

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Had to restart apple then netflix asked me to sign in again

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

It is ok thanks

Submitted: 3 months ago.Category: Computer
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Answered in 1 hour by:
4/1/2018
Tech Support Specialist: Jon, Computer Support Specialist replied 3 months ago
Jon
Jon, Computer Support Specialist
Category: Computer
Satisfied Customers: 789
Experience: Data Systems Analyst for a School District
Verified

Hello, my name is ***** ***** thank you for your question. I am reviewing it now and will reply again in a moment.

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Tech Support Specialist: Jon, Computer Support Specialist replied 3 months ago

I just want to confirm your issue, were you trying to sign into your apple id account or your Netflix account?

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Customer reply replied 3 months ago
Hi jon
fixed the problem ,i dont know how ,all sorted thanks cheers Grahame
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