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Help. i just purchased a acer chromebook 15 _CB5-571. i

Customer Question
Help. i just purchased...

Help. i just purchased a acer chromebook 15 _CB5-571. i thought it came with windows, or mozilla, etc. i cannot find one

Technician's Assistant: What version of Windows are you running on your Chromebook?

I don't even see windows anywhere

Technician's Assistant: What have you tried so far with your Chromebook? Have you installed any updates recently?

Google, installed chromebook

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I would like to know where i can find my control panel

Submitted: 3 months ago.Category: Computer
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Answered in 2 minutes by:
4/1/2018
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 3 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 952
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I will be the expert in assisting with the issue you are having.
can you explain me a bit more about this
What happens when you power it on anything on the display screen?

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Customer reply replied 3 months ago
home screen
i managed to get on-line through chrome i think
i had to buy a router
i don't know why
i have crome , g-mail games i don't have a control panel
idon't know how to access admin mode
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 3 months ago

What operating system is running on the computer is it xp, vista, Windows 7, 8 or Windows 10 or Chrome OS?

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Customer reply replied 3 months ago
chromeOS
Customer reply replied 3 months ago
are you still trying to help me ?
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 3 months ago

yes i am with you.

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Customer reply replied 3 months ago
thank you
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 3 months ago

As the OS is Chrome os now let me know what issue are you facing.

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Customer reply replied 3 months ago
i can't find windows (if i even have it) but i can't find a control panel
or a tool bar
Customer reply replied 3 months ago
shouldn't there be an admin mode
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 3 months ago

The Chromebook is only compatible with chromeOS and not with windows operating system.

You must have not checked with the system software before buying

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Customer reply replied 3 months ago
is there internet explorer, modzilla, firefox, ect. anyrhing
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 3 months ago

Chrome OS is like an Android software on a computer.

No you cannot install any other web browser.

Chromebooks run Chrome OS. Essentially the Chrome browser is the operating system.

You cannot install any third-party software, including other browsers.

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Tech Support Specialist: Moses C, Computer Hardware Engineer replied 3 months ago

You will need to first install ChrUbuntu or Crouton.

http://chromeos-cr48.blogspot.com/2013/05/chrubuntu-one-script-to-rule-them-all_31.html

https://github.com/dnschneid/crouton

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Tech Support Specialist: Moses C, Computer Hardware Engineer replied 3 months ago

If you ever wanted to build your custom browser experience on top of a Chrome App, the <webview>¹ tag is getting more and more attractive.

Last improvement in the last chromium build is the ability to zoom within a webview like you could normally do with <Ctrl>+<Plus> and <Ctrl>+<Minus>.
As shown below, it's nothing more than what you'd expect from a Chrome App API.

¹ http://developer.chrome.com/apps/tags/webview.html

Source: https://codereview.chromium.org/147723002

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