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Help. i just purchased a acer chromebook 15 _CB5-571. i

Customer Question
Help. i just purchased...

Help. i just purchased a acer chromebook 15 _CB5-571. i thought it came with windows, or mozilla, etc. i cannot find one

Technician's Assistant: What version of Windows are you running on your Chromebook?

I don't even see windows anywhere

Technician's Assistant: What have you tried so far with your Chromebook? Have you installed any updates recently?

Google, installed chromebook

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I would like to know where i can find my control panel

Submitted: 22 days ago.Category: Computer
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Answered in 2 minutes by:
4/1/2018
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 22 days ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 703
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I will be the expert in assisting with the issue you are having.
can you explain me a bit more about this
What happens when you power it on anything on the display screen?

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Customer reply replied 22 days ago
home screen
i managed to get on-line through chrome i think
i had to buy a router
i don't know why
i have crome , g-mail games i don't have a control panel
idon't know how to access admin mode
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 22 days ago

What operating system is running on the computer is it xp, vista, Windows 7, 8 or Windows 10 or Chrome OS?

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Customer reply replied 22 days ago
chromeOS
Customer reply replied 22 days ago
are you still trying to help me ?
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 22 days ago

yes i am with you.

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Customer reply replied 22 days ago
thank you
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 22 days ago

As the OS is Chrome os now let me know what issue are you facing.

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Customer reply replied 22 days ago
i can't find windows (if i even have it) but i can't find a control panel
or a tool bar
Customer reply replied 22 days ago
shouldn't there be an admin mode
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 22 days ago

The Chromebook is only compatible with chromeOS and not with windows operating system.

You must have not checked with the system software before buying

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Customer reply replied 22 days ago
is there internet explorer, modzilla, firefox, ect. anyrhing
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 22 days ago

Chrome OS is like an Android software on a computer.

No you cannot install any other web browser.

Chromebooks run Chrome OS. Essentially the Chrome browser is the operating system.

You cannot install any third-party software, including other browsers.

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Tech Support Specialist: Moses C, Computer Hardware Engineer replied 22 days ago

You will need to first install ChrUbuntu or Crouton.

http://chromeos-cr48.blogspot.com/2013/05/chrubuntu-one-script-to-rule-them-all_31.html

https://github.com/dnschneid/crouton

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Tech Support Specialist: Moses C, Computer Hardware Engineer replied 22 days ago

If you ever wanted to build your custom browser experience on top of a Chrome App, the <webview>¹ tag is getting more and more attractive.

Last improvement in the last chromium build is the ability to zoom within a webview like you could normally do with <Ctrl>+<Plus> and <Ctrl>+<Minus>.
As shown below, it's nothing more than what you'd expect from a Chrome App API.

¹ http://developer.chrome.com/apps/tags/webview.html

Source: https://codereview.chromium.org/147723002

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