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We have been receiving several phone calls stating that our…

Customer Question
We have been receiving...

We have been receiving several phone calls stating that our Microsoft needs to be renewed. But no telephone number or how to do this is give and no one is on the line. What gives? David Mangurian

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

One telephone is an Apple phone, but other is a Samsung Galaxy 8 purchased Dec. 2017. Phone number these messages are called to is our land line, not to the cell phones.

Technician's Assistant: How long has this been going on with your Galaxy? What have you tried so far?

I barely use the Galaxy. As I stated, these messages are sent to our landline without any additional info

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

You are assuming the Microsoft message is related to our smart phones. If so, why are we called on our land line?

Submitted: 3 months ago.Category: Computer
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Answered in 5 minutes by:
3/31/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 3 months ago

its a scam, ignore the phone calls

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