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I cant sign in to my account because i don't remember

Customer Question
I cant sign in...

I cant sign in to my account because i don't remember password

Technician's Assistant: What device or product does this involve?

I think yours

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

A laptop

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

AMD

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

No I don't know how

Technician's Assistant: The Laptop Technician will be able to walk you through that. Anything else you want the Computer Expert to know before I connect you?

No thank you

Submitted: 2 months ago.Category: Computer
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Customer reply replied 2 months ago
I can't remem,ber password
Answered in 36 minutes by:
3/31/2018
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 2 months ago
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 487
Experience: Engineer at Aparna Indresh
Verified

Hello,My name is***** to Justanswer. I'm reviewing your question now,and will post back with your reply momentarily.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 2 months ago

May I know for which account you don't remember the password ***** ***** your email account?

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Customer reply replied 2 months ago
Ok i just wanted to reset my password ***** you guys charge me 5 dollars. Dont you make enough money of these things. I want my 5 dollars back. I work hard for my i dont sit behind a desk
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 2 months ago

Sorry for the inconvenience caused but this is a paid service I am a user of this site and can not help you with site related issues you can contact justanswer customer service by clicking on the contact Us button at the bottom of your screen or by going to this link http://ww2.justanswer.com/customer-support and can check for the refund.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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