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I need to get a second state form. I am full time FL but…

Customer Question
I need to get...

I need to get a second state form. I am full time FL but left OH and taxes were taken out. I need to file to get them back.

Technician's Assistant: What device or product does this involve?

Turbotax deluxe

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Asus laptop?

Technician's Assistant: What's the model and Operating System (OS) of your Asus?

Windows 10?

Technician's Assistant: What have you tried so far with your Asus? Have you installed any updates recently?

I installed the updates when I did the Fed tax. Every time I go to download the Oh form it locks up on me

Submitted: 3 months ago.Category: Computer
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Answered in 48 minutes by:
3/31/2018
Tech Support Specialist: Pete, Computer Engineer replied 3 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,360
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 3 months ago

You can purchase as many additional state products as you need for $29.95 each. If you’re using the Desktop Basic version, you can purchase and download as many TurboTax state products as necessary for $29.95 each. If you choose to e-file, an additional e-filing transmission fee of $14.95 applies for each state return.

Simply select Download State from the Online menu at the top of the screen.

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